What is Dynamic Work Design?
Dynamic Work Design is a set of principles and structures that guide human behavior as work moves through an organization, including finding and fixing issues and making improvements, all in real time.
It is particularly helpful in intellectual work – strategy, innovation, management, technical and administrative – where work is “invisible.”
Visual Management techniques are commonly used to give intellectual work a physical face, aid in constructing the dynamic design and then monitoring its progress as it moves from ideas.
Most organizations are good at designing static work.
They can draw the org chart, determine how they think work should flow, and set internal policies. But, static work designs don’t account for what happens when work starts moving through the system and things don’t go as planned.
When problems happen that are not described in the static designs, communications break down, workarounds grow, response times stretch, issues pile up, and projects get delayed. New initiatives fall behind. Costs rise. Frustration mounts. The end result is your company is not achieving its potential.