James has managed a variety of businesses through different stages – from startup to venture funding to divestment – in the organics recycling and renewable energy industry. While working as Senior Vice President for Harvest Power, James was responsible for business units in Connecticut, New Jersey, New York, Pennsylvania, and Vancouver, BC, as well as several cross-enterprise initiatives. A common thread for James through all geographies and stages has been a focus on operational efficiency and seamless customer service based on employee engagement and satisfaction.
Prior to joining ShiftGear, James (Nelson’s brother) implemented many of the firm’s strategies and techniques in his private sector role, which resulted in significant improvements. Joining ShiftGear has allowed James to further build on his deep conviction that the people “doing the work” are best suited to advise on improving the work. One constant throughout his career has been his belief that people at all levels of the organization can make remarkable contributions when they’re engaged in the solution. James earned an MBA from MIT Sloan School of Management in 2002.